The following prerequisites and supported platforms are required for working with Sisense.

Learn more about Sisense’s data analytics software.

Supported Web Browsers

The Sisense Web Application runs in the following HTML5 supported browsers:

  • Internet Explorer 10 and higher
  • Google Chrome
  • Firefox
  • Safari version 7 and higher
    Note: When embedding iFrames, Sisense supports Safari 10 and higher

The Sisense Web Application also works in mobile phone and tablet browsers that support HTML5. Click here to learn more about mobile compatibility.

Supported Operating Systems

ElastiCube Server and ElastiCube Manager can be installed on the following 64-bit operating systems:

  • Windows 7 and higher
  • Windows Server 2008 R2 SP1 through Windows Server 2016

Note: While Sisense supports Windows 7, it is highly recommended that production environments use Windows Server 2008 and later.

Capacity and Hardware Requirements

Sisense easily scales up to billions of records with typical query response times of split seconds.

This section suggests system requirements for various performance capacities of the ElastiCube Server. Actual capacity requirements are provided after consultation with a Sisense technical representative at [email protected] Extreme scenarios may require additional resources.

Sisense Dashboard viewers only require an HTML5 compliant Web browser.

These hardware requirements are also true for cloud deployments. Whether you are using AWS/Azure/Rackspace/etc., you must choose a machine that meets the recommended hardware configuration.

< 10 users 10s of
of users
# of rows RAM
Up to 100K 8 4 8 4 16 8
up to 500K 8 4 16 4 16 8
up to 1M 8 4 16 4 32 8
up to 10M 16 4 16 8 32 8
up to 50M 16 8 32 8 64 16
up to 100M 25 8 32 8 64 16
up to 200M 32 8 32 8 64 16
up to 300M 32 8 64 16 64 16
up to 500M 64 16 128 16 256 32
up to 600M 128 16 128 32 256 32
up to 700M 128 16 128 32 512 32
up to 800M 128 16 256 32 512 32
over 800M 256 16 256 32 512 32

* Users are defined as concurrent users of the system regardless of licenses.

Sisense Recommendations

Sisense recommends that your Sisense server meets or exceeds the minimum requirements listed above. The actual requirements of your Sisense server may vary depending on the number of concurrent users, builds running in parallel, ElastiCubes hosted on a server, and additional factors specific to your server, for example, non-Sisense applications running on the same server.

For optimal performance, Sisense recommends:

  • No more than 40 ElastiCube on a single Sisense server
  • No more than 4 concurrent builds at a time
  • No more than  150 concurrent users
For optimal performance, Sisense highly recommends that your servers have a processor that supports AVX (Advanced Vector Extensions), which is leveraged by Sisense for improved query performance and user concurrency.

Supported Locales

The formats for dates, times and numbers in your dashboards are based on your computer’s operating system or browser’s locale settings (depending on your browser).

Locales from the following countries are supported:

  • Unites States
  • United Kingdom
  • Israel
  • Canada
  • South Africa
  • Australia
  • Netherlands
  • Germany
  • Ireland
  • Mexico
  • France
  • China
  • Brazil


  • You can override the default locale settings for all users by updating a parameter via the Rest API. Click here to learn how to override default locale settings.
  • To use a locale file that is not included in the above list of countries, you can manually add a locale file in the following location: C:\Program Files\Sisense\PrismWeb\client\resources\base\localization. Click here to access locale files and view their their codes.